Download e-book for iPad: Electronic Bill Presentment and Payment (Advanced & Emerging by Kornel Terplan

By Kornel Terplan

digital invoice presentment and money (EBPP) is revolutionizing the billing method by means of supplying on-line and actual time presentment of invoice content material and cost offerings. EBPP is the straightforward manner of viewing billing prestige, remittance goods, and proposing balances utilizing a common browser from any situation. not like paper-based money owed, digital billing permits provider services to mix billing with complex purchaser care and better buyer dating administration.

Electronic invoice Presentment and money provides the necessities approximately this new method of viewing and paying money owed. the writer defines simple enterprise types, resembling biller direct and diverse consolidator version innovations, allocates the correct instruments to every of the types, and differentiates among the wishes of significant industries. The textual content describes easy methods to construct and enforce worth extra features akin to personalization, up-selling, on-line dispute administration, and higher regulate of the money owed payable and receivable procedure can considerably enhance buyer care and consumer dating administration on behalf of carrier providers.

About the Author:
Kornel Terplan is a telecommunication professional with greater than 30 years of hugely winning multi-national consulting event. He has supplied consulting, education, and product improvement companies to over seventy five nationwide and foreign firms on 4 continents. He has served at the editorial board for over one hundred forty articles, 22 books, and a hundred and fifteen papers. Dr. Terplan has designed 5 community administration similar classes and performed over eighty seminar shows in 15 countries.

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Electronic Bill Presentment and Payment (Advanced & Emerging Communications Technologies) by Kornel Terplan

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